Will You Hold, Please?

Marilyn was on the phone with our phone company. She was placed on hold so she put the phone on speaker. In the meantime, Marilyn forgot she was on hold and was running around the office and going outside to check a company van. The woman from the phone company would check in occasionally to say she was still there. When she came back the final time, Marilyn had forgotten about the call and it scared her when the woman started speaking.

She told the woman she forgot she was on hold and even that she had been away from her desk a few times. The woman told her that a couple of the times she had come back on the line she heard Marilyn talking in the background and didn't say anything. We just hope Marilyn was not talking to JoeJack during those times because we would not want a vendor - or anyone else - to hear some of those calls!